What information will you need when you call?
Have your VIN, vehicle make and model, vehicle color and license plate number ready. Before you dial roadside assistance, make sure you and anyone else who might be on the scene is safe. If you need any emergency help from the police, fire department or hospital, call 9-1-1 first.
You’ll need to have your VIN, vehicle make and model, vehicle color, license plate and your current location ready when you call for roadside service. It’ll help us quickly dispatch help and get you back on the road as soon as possible.
How to find your Vehicle Identification Number (VIN)
You can typically find your VIN on your vehicle’s official documentation, like your title, registration, lease or insurance papers. You can also find it by looking through your windshield for the number stamped into a metal plate on the driver’s side.
Quick Reference Tip:
Fill out the Roadside Assistance identification card in your glove box and put it in your wallet for quick reference. It contains all the information you’ll need in one place. If you have a cell phone, program the number for roadside assistance into your phone. You won’t have to dig for the information you need when you really need it.
If you drive a Ford call 800-241-3673.
If you drive a Lincoln or Mercury call 800-521-4140.
If you're in Canada call 800-565-3673.
Contact Jennings Anderson Ford Service Center in Boerne regarding Road Side assistance coverage or questions.